Privacy Policy
Royal Bindi (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information:
- Name.
- Email address.
- Phone number.
- Postal address.
- Event details. (e.g., wedding dates, venues, and preferences)
1.2 Payment Information:
- Billing address.
- Payment card details. (processed securely through third-party providers)
1.3 Website Usage Data:
- IP address.
- Browser type and version.
- Time zone settings.
- Pages visited and interaction on our website.
- Cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and respond to inquiries or bookings.
- To personalise and deliver our services.
- To manage payments and invoices securely.
- To communicate with you about your events or our services.
- To improve our website and customer experience.
- To send marketing communications (where you have consented).
- To comply with legal obligations.
3. Sharing Your Information
We may share your information with the following entities:
3.1 Internal Team:
- Employees or contractors involved in delivering your services.
3.2 Third-Party Service Providers:
- Payment processors.
- Cloud storage and IT service providers.
- Marketing and analytics tools.
3.3 Legal Requirements:
- If required to comply with legal obligations, enforce agreements, or protect rights.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Measures include:
- Encryption of sensitive data.
- Regular security audits and monitoring.
- Secure storage systems.
While we strive to protect your information, no online data transmission can be guaranteed to be 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us understand how users interact with our website and enable features such as:
- Analytics and performance monitoring.
- Session management.
- Marketing personalisation.
5.1 Cookie Use:
By using our website, you consent to the use of cookies in accordance with this policy. Cookies allow us to:
- Improve the functionality and usability of the site.
- Track site usage for analytics purposes.
- Provide personalised content and advertisements.
5.2 Managing Cookies:
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact your user experience, and some features of the website may not work as intended.
For more information on how to manage cookies, please refer to your browser’s help section or visit the website of your browser provider.
6. Your Rights
You have the following rights regarding your personal data:
6.1 Access and Correction:
- Request access to the personal information we hold about you.
- Request corrections if the data is inaccurate or incomplete.
6.2 Data Deletion:
- Request the deletion of your personal data, subject to legal and contractual obligations.
6.3 Opt-Out:
- Opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
6.4 Data Portability:
- Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies when you visit their sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
- Phone: 0208 090 2180 | 0795 719 1569
- E-mail: info@royalbindi.co.uk
